With the buzz about User Experience growing in the market, SAP responded with its new UX offering, SAP Fiori. This game changing application holds the promise of simplifying your business workflows with streamlined screens and interactions, delivering a better experience to your users with a consumer-grade UI. So you’ve heard the benefits of Fiori and you’re warming up to the idea of moving in that direction, but how? Where do you start? It all depends on how you answer the following questions.
- Which business workflows should be Fiorized first, and why?
- Which of your business users would benefit the most from a Fiori experience, and how?
- Should you use off-the-shelf apps or build your own?
- Should you deploy them organization wide, or to a specific department or group?
These are a few of the many questions that need to be answered before you embark on your Fiori quest.
The best way to start is to truly understand your users and their specific needs. It sounds simple, but do you truly know how employees are interacting with their applications? To take full advantage of Fiori’s innovative UX design framework, user experience metrics need to be the focal point of the project, not an afterthought.
I discuss the finer points of analytics-driven migrations in an article posted this week on SAP Community Network titled, “Fiorize with User Analytics.” In it I explain the intricacies of Fiori projects and how to leverage metrics and business data to ensure a successful migration.