Customer Success

Knoa customers are more than just customers – they are advocates for our brand

What our Customers are Saying

“With the insights provided by Knoa, we are now able to resolve each usability issue in the most appropriate ways – through increased training, business process modification, development of an SAP Fiori mobile application, or whatever else makes sense for that use case.”

Gibbons Saint Paul

Executive Liaison to the General Manager / CEO, Salt River Project

“SAP UEM data helps our support consultants reduce the time spent on user surveys by visually showing the who, when, how and where behind error messages. SAP UEM is a storehouse of useful information.”

Alexey Maksimenko

Enterprise Solutions Architect, Severstal-Infocom

“SAP UEM by Knoa gives us visibility into critical SAP business functions for both performance and compliance. It enables us to accurately measure employee interactions with our CRM application, and provides analytics to help us address IT issues and improve the user experience more rapidly than ever before.”

Michael Connelly

Senior Operations Analyst, AGL

“We chose SAP UEM by Knoa because we wanted to deliver targeted training exactly where it is needed, based on actual usage patterns of SAP applications.”

Julie Fawdington

Director of Technology, Hewlett Packard Enterprise

“Thanks to SAP User Experience Management by Knoa, we could migrate with absolute confidence and consolidate our systems into one as efficiently as possible, saving us time and money as we did so.”

Guillermo Elizeche

Digital Global Delivery Portfolio Manager, AES Corporation

“SAP UEM has been a critical tool during our SAP Suite on HANA migration, as it provides crucial information that previously required time-consuming outreach to each user.”

Ashton McDaniel

Director of Business Technology, Graybar

“SAP UEM is helping us address not only typical software errors, but also issues related to cultural differences.”

Carmen Segoviano

SAP Implementation Lead, ABB Mexico

“What really stands out for us is its flexibility. Knoa allows us to manage and understand employee response times across multiple software suites for even the most complex use cases, such as supply chain management.”

Luis Alberto Lenkiewicz

CIO, Edenor

Customer Success Videos


Accelerate SAP Solution Adoption


Bunge Uses SAP UEM by Knoa to Rapidly Expand its SAP ERP Footprint in Brazil


Bunge: Leveraging the SAP User Experience Management by Knoa Application to Improve SAP System Usage

Case Studies


Hewlett Packard Enterprise: Enhancing Customer Service by Improving Employee Experiences


Mindray: How Can You Improve and Simplify the User Experience on a Global Scale?


How AES Corporation, AGL Energy Limited, Boticário Group, Bunge Limited, Salt River Project, and Severstal Improved Performance and Productivity with SAP User Experience Management by Knoa

Knoa Customer Reference Program

As a Knoa customer, you are more than just a customer: you are an advocate for our brand and the value we offer.

The Knoa reference program:

  1. Rewards our customers for their continued engagement with us and the product.
  2. Recognizes Knoa as an industry thought leader and technology trailblazer.
  3. Offers networking opportunities with peers, industry experts and leaders, and Knoa executives.
  4. Provides visibility for your company, brand, university, or organization.

Learn more about the Knoa Customer Reference Program.