Knoa User Experience Management (UEM) for Oracle Cloud analytics provide insight into the productivity of employees as they interact with Oracle cloud applications. For migration projects, Knoa measures the impact on day-to-day operations and employee adoption of software, as well as improvements in efficiencies, reduced errors and improved workflow. IT support and Help Desk teams can proactively identify the sources of errors and reduce the time for error resolution. With Knoa UEM for Oracle Cloud, organizations can optimize their cloud migration plans, identify complexities in key business transactions and workflows, and make employees more productive, engaged and satisfied.
Maximize Return on Your Oracle Cloud Applications Investment
Optimize the performance of your Oracle Cloud Applications, by understanding how employees interact with the different applications to identify specific areas for improvement, ensuring maximum ROI on your investment.
Supercharge Employee Adoption
Proactively identify and address application usability or performance issues, training opportunities, process improvement opportunities, and process compliance issues – reducing process friction and employee frustration.
Make Data-Driven Decisions
Knoa UEM for Oracle Cloud spotlights application adoption and utilization, user experience and performance, and step by step executions of business workflows offering visibility into the factors impacting your workforce productivity, so you can make data-driven decisions around training, support, and business processes.
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Knoa UEM for Oracle Cloud works with:
Oracle ERP – Financials Cloud
Oracle SCM and Manufacturing Cloud
Oracle HCM Cloud
Migrate to Oracle Cloud Applications
Implementing or migrating to Oracle Cloud Applications offers many benefits, but how do you effectively maximize user adoption, mitigate risk, and measure ROI? Knoa UEM for Oracle Cloud provides data-driven analytics to plan and measure all phases of your Oracle Cloud Applications rollout.
Improve Help Desk Efficiency
Traditional IT tools lack the ability to pinpoint the root cause of issues reported by users of Oracle Cloud Applications. Knoa UEM for Oracle Cloud provides analytics to identify and resolve issues, enabling help desks to proactively manage support inquiries and enable users to be more productive.
Optimize Employee Engagement
Employee experience is vital to your organization’s culture, spanning software applications and technology, to physical and virtual work environments. Oracle Cloud Applications, can significantly impact employee morale, performance, job satisfaction and hiring and retention. Knoa UEM for Oracle Cloud provides data-driven metrics to analyze, optimize, and validate every aspect of your Oracle Cloud Applications.