Knoa UEM for Oracle Cloud provides enterprise organizations with the capability to align Oracle Cloud Applications with the strategic needs of your workforce. User Experience Management (UEM) identifies how employees interact with enterprise applications and helps measure the impact on day-to-day operations and ultimately, increases user adoption and engagement. With Knoa UEM for Oracle Cloud, organizations can identify complexities of key business functions, and deliver a roadmap to enable users to be more productive.
Maximize Your Oracle Cloud Applications Investment
Knoa UEM for Oracle Cloud optimizes the performance of your Oracle Cloud Applications, enabling the people using them to be more efficient and productive. It offers insight on how employees interact with enterprise applications through the collection and consolidation of data – separating real problems from subjective opinions – allowing you to identify specific areas for improvement and take corrective action to ensure the maximum return on your Oracle Cloud Applications investment.
End User Experience Metrics for Oracle Cloud Applications
With Knoa UEM for Oracle Cloud, you can spotlight application adoption and utilization, user experience and performance, and step by step executions of business workflows – all from a true end user perspective. In doing so, you can identify training opportunities, application usability or performance issues, process improvement opportunities, and process compliance issues. Knoa UEM for Oracle Cloud analytics offers visibility into the factors impacting your workforce productivity, so you can make data-driven decisions.
Support for Oracle Cloud Applications
Knoa UEM for Oracle Cloud’s patented monitoring technology provides key analytics related to user experience for Oracle Cloud Applications, including Oracle ERP – Financials Cloud, Oracle SCM and Manufacturing Cloud, and Oracle HCM Cloud.
Knoa UEM for Oracle Cloud works with:
Oracle ERP – Financials Cloud
Oracle SCM and Manufacturing Cloud
Oracle HCM Cloud
Migrate to Oracle Cloud Applications
Implementing or migrating to Oracle Cloud Applications offers many benefits, but how do you effectively maximize user adoption, mitigate risk, and measure ROI? Knoa UEM for Oracle Cloud provides data-driven analytics to plan and measure all phases of your Oracle Cloud Applications rollout.
Optimize Employee Engagement
From software applications and technology to physical and virtual work environments, employee experience is vital to your organization’s culture. These components, especially Oracle Cloud Applications, can significantly impact employee morale, performance, job satisfaction and hiring and retention. Knoa UEM for Oracle Cloud provides data-driven metrics to analyze, optimize, and validate every aspect of your Oracle Cloud Applications.
Improve Help Desk Efficiency
Traditional IT tools lack the ability to pinpoint the root cause of issues reported by users of Oracle Cloud Applications. Knoa UEM for Oracle Cloud provides analytics to identify and resolve issues, enabling help desks to proactively manage support inquiries and enable users to be more productive.