Drive Successful Digital Transformation Projects and
Improve Adoption of Your Enterprise Software
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Knoa identifies business-critical issues that should be addressed as you migrate to S/4HANA
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What our Customers are Saying
“With the insights provided by Knoa, we are now able to resolve each usability issue in the most appropriate ways – through increased training, business process modification, development of an SAP Fiori mobile application, or whatever else makes sense for that use case.”
Gibbons Saint Paul
Salt River Project
“SAP UEM data helps our support consultants reduce the time spent on user surveys by visually showing the who, when, how and where behind error messages. SAP UEM is a storehouse of useful information.”
Alexey Maksimenko
Severstal-Infocom
“The Knoa solution gives us actual data to tell us where the problems are – it’s a visual representation of what people are actually experiencing. I love the Knoa solution because it helps me to do more with less, and my job is to help people do their jobs better without letting technology get in the way.”
Julie Challinor
Dulux Group
“We have made significant investments in our technology to improve
efficiencies. We found SAP UEM to be the best product of its type,
in both functionality and ease of use.”
Nicholas Alexandre Pierri
Boticário Group
“Thanks to SAP User Experience Management by Knoa, we could migrate with absolute
confidence and consolidate our systems into one as efficiently as possible, saving us
time and money as we did so.”
Guillermo Elizeche
AES Corporation
“SAP UEM has been a critical tool during our SAP Suite on HANA migration, as it provides crucial information that previously required time-consuming outreach to each user.”
Ashton McDaniel
Graybar
“SAP UEM is helping us address not only typical software errors, but also issues related to cultural differences.”
Carmen Segoviano
ABB Mexico
“What really stands out for us is its flexibility. Knoa allows us to manage and understand employee response times across multiple software suites for even the most complex use cases, such as supply chain management.”
Luis Alberto Lenkiewicz
Edenor
“SAP UEM by Knoa gives us visibility into critical SAP business functions for both performance and compliance. It enables us to accurately measure employee interactions with our CRM application, and provides analytics to help us address IT issues and improve the user experience more rapidly than ever before.”
Michael Connelly
AGL
The Value of User Experience Management
Improve Productivity
End-user issues slow productivity and create bottlenecks. Knoa UEM improves productivity by reducing end-user errors up to 50%.
Optimize Processes
Software usage and process inefficiencies cost businesses billions of dollars and hundreds of millions of lost hours. Knoa UEM helps reclaim lost hours by eliminating 90% of user issues.
Reduce Costs
Investing in Knoa UEM can result in up to 70% fewer support calls, reduced support response times, and training costs.
S/4HANA Solutions
Knoa for S/4HANA Migration
Migrate to S/4HANA with confidence by utilizing user analytics to identify project priorities, measure success/adoption and prove ROI.
Knoa for Fiori
Get the analytical insights you need to develop an intuitive user experience and ensure success for your Fiori and SAPUI5 projects.
Knoa for SuccessFactors
Ensure employee retention, improve user adoption, and maximize workforce efficiencies with comprehensive user metrics.
Knoa for SAP Cloud
Beyond the SAP applications supported out of the box by SAP UEM by Knoa, you can extend the Knoa monitoring platform to monitor any SAP Cloud solutions.
Business Solutions
Employee Experience Management
Monitor, measure, and quantify every employee interaction with enterprise software to ensure a positive employee experience.
Workforce Efficiency
Align enterprise software with key business activities. Identify and remove any impediments that can impact processes and workflow.
Business Optimization
Accelerate business operations, drive change and reduce technology risk. Pinpoint compliance and security vulnerabilities.
Digital Transformation
Optimize business-critical applications to support individual user and business outcomes. Provide broader insight into application effectiveness.
User Enablement
Identify key functions, departments and user communities that can benefit from training based on business needs.
User Adoption
Gain productivity benefits by closing application adoption gaps. Ensure that critical systems are in sync with ever-changing business demands.
Help Desk
Actionable intelligence provides the capability to significantly reduce the volume of support transactions and the mean time to resolution.
Let’s Get Started
Learn how User Experience Management can significantly improve the utilization and profitability of your enterprise software investment.
Schedule a Demo