Knoa for S/4HANA Migration

Taking user experience into account before, during and after implementing S/4HANA is critical to its adoption.

The move to S/4HANA offers many benefits, but there are challenges along the way. It’s imperative to plan carefully and measure your progress for continuous improvement, with programs like SAP S/4HANA Movement with Knoa UEM. Unique user analytics from Knoa Software help you build the business case for migration to S/4HANA, manage the many details of your project, and maximize your technology investments.

 

Infographic:

“The most significant benefit for us of using SAP UEM by Knoa is that it’s a time-saving tool. Also, it’s a very good measurement tool for performance. We have used it extensively during our migration to SAP S/4HANA to measure precisely what were the benefits.”

 

– Guillermo Ellizeche
IT Global Delivery Manager, AES Corporation

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SAP User Experience Management (UEM) by Knoa

SAP UEM by Knoa helps you answer these simple, but critical, questions:

  • Where should I start?
  • Which initiatives will help my business the most?
  • How do I increase user adoption?

With Knoa, you can prove ROI on a small scale before embarking on a full-blown implementation. Knoa enables you to identify business-critical issues that should be addressed as you migrate to S/4HANA. It gives you the opportunity to make needed adjustments to outdated, inefficient and complex processes before simply moving them onto a new S/4HANA platform.

A GPS for your S/4HANA Migration Journey

If you’re embarking on a digital transformation with an SAP S/4HANA implementation, keep in mind these critical ways that you can leverage SAP UEM by Knoa’s user analytics to ensure the success of your project:

Before migration:

  • Assess current pain points and inefficiencies
  • Prioritize migration scenarios — focus on specific business transactions and user profiles
  • Establish user-centric success criteria

During migration:

  • Provide empirical user behavior data for the design thinking process
  • Validate new application or process designs early, before a production rollout

After migration:

  • Measure user adoption to identify gaps or training issues
  • Provide proactive support during hypercare
  • Quantify improvements by comparing “before” and “after” KPIs

Robotic Process Automation (RPA) for S/4HANA

  • Identify best automation opportunities
  • Continuously monitor process execution
  • Keep automation working as UI changes

Related Resources

CUSTOMER VIDEO

AES Uses SAP UEM by KNOA to Facilitate S/4HANA Migration

CASE STUDY

How Did Russia’s Largest Steel Company Identify SAP HANA® Database Performance Issues and Boost Productivity?

WHITE PAPER

Navigating a Successful SAP S/4HANA® Implementation

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