Workforce Efficiency

“Untrained users can take up to 22.5 hours to achieve the same skill level that it takes a trained employee five hours to achieve.” – Gartner

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Focus on your Company’s Most Strategic Asset: Human Capital

Every organization wants to achieve the holy grail of aligning people, processes and technology with strategic business initiatives. How do you enable your organization to create a highly-engaged workforce and realize monetary benefits that come from providing an enriched end-user experience?

The Business Value of Knoa

“SAP UEM by Knoa has ensured more robust, active, and targeted employee use of SAP applications. As a result, employees work more effectively and generate more value for their organizations.”

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Improving Employee Engagement

Although systems and services are necessary to support a global enterprise, your people are essential to achieving success. By understanding how your employees interact with their core business applications, such as SAP and Oracle, to perform tasks on a daily basis, you will be able to gain valuable performance insights that make it easier to identify and replicate best practices across the workforce.

Evaluating user activity, across all devices, can detect process bottlenecks and inefficiencies, as well as possible compliance violations and other value leaks. And by tracking practices before and after process improvement projects, the impact of HR, training, efficiency and collaboration efforts can be accurately measured.


Enabling Employees Through Sustained Learning

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Solution Blueprint


  • Workforce engagement with critical business applications both from a desktop and mobile perspective
  • Process bottlenecks and inefficiencies
  • Employee proficiency in task execution


  • By organizational units/teams
  • By process steps
  • By employee type (hourly, temp, salaried)
  • By remote or in office staff


  • Employee onboarding process
  • Skill development and build employee confidence
  • Employee motivation and engagement strategy
  • Team collaboration and best practices

Benefits of Knoa UEM

  • Increase employee productivity
  • Improve employee engagement and motivation
  • Expedite the execution of business processes to realize value faster
What is the level of user activity across applications?
What is the user experience across business processes?
What is the impact of errors on user productivity?
What is the user competency across the organization?
What is the user experience across user groups?
What are the detailed user interactions with applications?


How Did a Phoenix Power Utility Boost User Experience and Adoption of its Enterprise Applications?

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Let us help you achieve the holy grail of aligning employees, processes and technology with strategic business initiatives.

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