How Did a Phoenix Power Utility Boost User Experience and Adoption of its Enterprise Applications?

By Knoa posted on Jan 09, 2018

User Experience ManagementUser experienceUEM

Gain insight into how Salt River Project improved user experience company-wide by gaining insight into how employees interacted with its SAP software. Learn how SAP UEM by Knoa gave full visibility into employee engagement with enterprise applications to speed issue resolution and improve the user experience.


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Ensuring a Positive Employee Experience

By Knoa posted on Jan 03, 2018

Employee ExperienceEmployee EngagementCompany CultureTechnology

The employee experience encompasses everything that happens at work -- from company culture to the physical environment to the technology everyone uses. As competition continues to heat up to hire skilled talent, businesses are being challenged to step up their employee experience game.


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Your APM Technology Isn't Monitoring Your Most Valuable Resource: Your Users

By Knoa posted on Nov 06, 2017

User experienceUserUser AnalyticsUser Experience Management

Many businesses rely on application performance management (APM) tools to monitor and manage software application performance and availability -- and most of them are unaware of how much critical information they're missing out on. As powerful as APM tools are, they've always missed this very important piece of the puzzle: the experience of the user.


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