Blog

Your APM Technology Isn't Monitoring Your Most Valuable Resource: Your Users

By Knoa posted on Nov 06, 2017

User experienceUserUser AnalyticsUser Experience Management

Many businesses rely on application performance management (APM) tools to monitor and manage software application performance and availability -- and most of them are unaware of how much critical information they're missing out on. As powerful as APM tools are, they've always missed this very important piece of the puzzle: the experience of the user.

Source: https://www.forbes.com/sites/forbestechcouncil/201...

Continue Reading

Knoa CEO Explains What Makes a Good User Interface

By Knoa posted on Sep 01, 2017

UserUser interfaceUser experience

A good user interface can have a powerful impact on the usability and user experience of an application. In this article recently published in Forbes, our CEO Brian Berns, shares his insight on what makes an interface good, and some of the risks organizations may face when it settles for a bad interface. Ultimately a good interface is one that enables efficiency, increases productivity, supports end users and saves your organization money.

Source: https://www.forbes.com/sites/forbestechcouncil/201...

Continue Reading

SAP UEM by Knoa User Errors

By Jesse Bernal posted on Aug 30, 2017

UEMSAP UEMKnoaUser Experience Management

In this video, Jesse Bernal of SAP provides insight on how user errors can impact your organization each day with rich end user data. He also shares information on SAP End User Management by Knoa and which issues users are having difficulties with as well as focusing on key errors and complex data surrounding those errors.

Continue Reading

Next Page