SAP Signavio’s New Strategic Partnership with Knoa in Task Mining for Business Process Transformation
Knoa Task Mining for SAP, sold by SAP as SAP® User Experience Management (UEM) by Knoa, is a solution that, in combination with SAP Signavio, provides end-to-end visibility into process execution.
Knoa’s unique task mining solution helps enterprises gain micro-level visibility into as-is processes, monitor process performance, identify bottlenecks, and improve overall process performance.
Task mining complements standard process mining technology by capturing how processes are actually executed through a detailed log of user interactions with the application interface.
Optimize Process Performance
- Boost productivity, compliance, and engagement by resolving end-user issues.
- Automate manual tasks, monitor task progress, and streamline support desk operations for optimization.
Support Digital Transformation Initiatives
- De-risk and accelerate migrations to S/4HANA and cloud, build the business case for scaling automation initiatives
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Why is Task Mining Important?
If you want to maximize the efficiency of your SAP processes, you cannot rely solely on process logs. You need the user’s perspective. It doesn’t matter how optimized a process is – if users struggle to adopt it or have problems with the execution.
Knoa’s task mining bridges this last-mile visibility gap.
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