Knoa Software More Than Doubles Cloud Revenue in 2018 with Increased Focus on SAP S/4HANA Migration

By January 31, 2019 No Comments

Cloud Business Accelerates by More Than 250%, Company Sees Significant Growth in Asia

New York, NY, January 31, 2019 – Knoa Software, a leading provider of user experience management (UEM) software, today announced that the company more than doubled its year-over-year cloud revenue in 2018. Key accomplishments for the year included the closing of the company’s largest cloud deal in its history, with the majority of contracts being multi-year. The total number of cloud customers doubled in 2018. Knoa’s flagship User Experience Management (UEM) software also marked significant growth in Asia (specifically Korea, Japan, China and India) and played an instrumental role in multiple successful SAP S/4HANA migrations and workforce productivity projects.

“Knoa continues to see healthy growth as organizations realize the value of user experience analytics through every part of the business cycle,” said Brian Berns, CEO of Knoa. “As more and more companies move to SAP S/4HANA, our performance and usability metrics are proven to ensure they achieve seamless migration and confirm user adoption. We expect this trend to continue in 2019 as enterprises focus on boosting productivity and employee engagement in order to achieve better overall business results. We are also encouraged that our strategic partner, SAP, is emphasizing “Experience Management” through their recently launched “Experience Matters” initiative. The recent acquisition by SAP of Qualtrics further confirms the value of incorporating Employee Experience into key enterprise productivity initiatives.”

Knoa UEM played a critical role in several 2018 digital transformation projects. The company recently highlighted key successes involving a leading Brazilian cosmetics firm, a major U.S. public power utility, and a large Russian steel company. For these customers, Knoa UEM was instrumental to their migration to SAP S/4HANA® and the SAP HANA® database. Knoa UEM provides complete visibility into employee interactions with enterprise software, highlighting application usage, measuring user adoption and engagement, and providing insight to improve process and workflow.

Knoa User Experience Management (UEM) is resold by SAP as SAP User Experience Management by Knoa.

About Knoa Software

Knoa Software delivers solutions that generate unique insights for the optimization of the end-user experience and improved efficiencies for enterprise applications from vendors including SAP, Oracle and others. Knoa’s patented software provides CIOs and business executives the actionable metrics needed to ensure organizations and end-users realize the full value of their software investment. Headquartered in New York City, Knoa helps hundreds of global corporations and government organizations make impactful, real-time, fact-based decisions that enrich and maximize the experience and productivity of over a million end users. For further information, visit or follow us at @KnoaSoftware on Twitter.

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