Knoa User Experience Management (UEM) Solution Provides Outstanding Insight into User Experience and Supports Deployments of SAP Fiori
ORLANDO, FL – May 5, 2015 – Knoa® Software, a leading provider of user experience and performance management software, announced today that it has extended its solution capabilities to support SAP Fiori® applications and solutions for HR from SuccessFactors, an SAP company. The Knoa solution for user experience management (UEM), used by some of the biggest and best-known consumer products, entertainment, pharmaceutical and manufacturing brands in the world, delivers key insight into application performance, from the user point-of-view.
Knoa’s unique front-end monitoring approach provides insight into how employees interact with enterprise applications through the collection and analysis of end-user metrics. This allows users to separate real problems from subjective opinions, helping them to identify specific areas for improvement and take corrective actions to further ensure the maximum return on software investments. The Knoa UEM solutions for SuccessFactors® HCM Suite and SAP Fiori will extend this capability as users adopt those applications, and are planned to be available for deployment on-premises or in the cloud.
“Knoa is committed to supporting all strategic SAP solutions,” said Elliot Bricker, Vice President of Products, Knoa. “Our solutions provide customers with tremendous insight into operational efficiencies across all aspects of their application usage. Our customers understand that their people are among their most valuable assets and are dedicated to optimizing their performance. They view Knoa as a key resource to help ensure successful rollouts of new exciting solutions such as SAP Fiori and those from SuccessFactors.”
SAP Fiori is the new user experience (UX) for SAP® software. It applies modern design principles for a completely reimagined user experience. SAP Fiori UX represents a personalized, responsive and simple user experience across devices and deployment options. The Knoa UEM solution provides organizations with insight into user performance that will be helpful in the planning and deployment of SAP Fiori. For customers already using SAP Fiori, Knoa UEM will complement its adoption, efficiency and real-time responsiveness by providing insights into user behavior including:
- User navigation and response times
- Application adoption and utilization
- Detailed screen-level application usage
- User workflows
The Knoa solution also supports the core HR solutions from SuccessFactors™, Employee Central and Talent Management components, reporting on user interaction with key functions such as recruiting, onboarding, learning, performance and goals, compensation, and succession and development.
The user experience solution by Knoa for SuccessFactors solutions will help organizations further ensure adoption and compliance within SuccessFactors Employee Central Payroll, and better understand trends in career planning within SuccessFactors Learning and SuccessFactors Succession & Development solutions.
The Knoa capabilities to support SAP Fiori and SuccessFactors HCM Suite are planned for release in Q3 of 2015. Organizations interested in learning about Knoa’s new support of these solutions should contact Knoa to set up an evaluation.
For more information on Knoa or the Knoa UEM solution, also offered by SAP as a solution extension under the name SAP User Experience Management (SAP UEM) application by Knoa, visit Knoa in booth #1016 at SAPPHIRE® NOW and the ASUG Annual Conference being held May 5-7 in Orlando, Fla.
About Knoa Software
Knoa Software delivers enterprise and cloud solutions that generate unique insights for the optimization of the end-user experience for solutions from vendors including SAP, Siebel and others. Knoa’s patented software provides CIOs and business executives the actionable metrics needed to help ensure organizations and end-users realize the full value of their enterprise application investment. Headquartered overlooking Union Square in New York City, Knoa’s solutions help hundreds of global corporations and government organizations make impactful, real-time, fact-based decisions that enrich and maximize the experience for over a million end users. For further information, visit knoa.wpengine.com or follow us at @knoasoftware on Twitter.
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