Orlando,Fla., May 5, 2008- Knoa Software, the leading provider of end-user experience and performance management software, today announced that it will exhibit and present at the SAPPHIREŽ 2008 Orlando conference, SAP's premier business technology event, being held concurrently with the ASUG Annual Conference, May 4 -7. The ASUG Annual Conference and SAPPHIRE 2008 Orlando share a venue, a schedule, and an audience, bringing together hundreds of insightful business presentations, educational programs, and partner exhibits that enable attendees to stay ahead of the competition.

At SAPPHIRE and ASUG, Knoa will exhibit and demonstrate how its experience and performance management technology helps customers maximize the value derived from their deployments of SAP® solutions by driving adoption, building end-user proficiency and helping ensure the application is delivering an efficient and effective end-user experience.

At Booth No. 772, the company will demonstrate the SAP User Experience Management application by Knoa (SAP UEM) -- available directly through SAP via a global reseller agreement. SAP UEM breaks new ground by giving customers a single software tool to simultaneously boost worker productivity, optimize application performance, quality and usability -- while reducing software support costs.

Additionally, Knoa executives Thad Eidman and Jerry Dolinsky will speak on strategies that address the critical issues that are often overlooked in the discussion of advanced ERP implementations- detailing what it takes to get people to use a new system, to use it properly - and to sustain that effective use throughout the deployed lifecycle of the application.

SAP UEM monitors application execution from the perspective of the end-user, and provides precise metrics about the user experience as well as measurements on how effectively people execute the SAP application. Knoa delivers the most accurate metrics possible on the performance of the application from the end-user perspective, and an unprecedented level of visibility into the actual performance of the end users. Knoa's role-based console enables every function within an organization to benefit from end-user performance metrics, all from the same universal user-monitoring agent.

"We have a well established working relationship with SAP across many key vertical industries and have achieved great success with global SAP customers who recognize that driving end-user performance is critical to realizing ROI objectives for their implementations," said Rick Blesi, vice president, sales, SAP Products Group, Knoa. "We see even more opportunity ahead, as companies with extensive investments in SAP software realize they need to focus on end-user experience, proficiency and performance, helping to further optimize their return on that investment."

KNOA PRESENTATION INFORMATION
Speaker: Thad Eidman, chief executive officer, Knoa
When: Tuesday, May 6th, 3:30 - 4:30 p.m.
Where: SAP Services Strategy Session, SAP Services Lounge
Topic: Optimizing Your End-Users

Mr. Eidman will host a white-boarding session that will empower attendees to answer the key questions that impact project success. Do your users of SAP solutions work effectively and efficiently in your system? It can be challenging to identify and resolve critical issues that impact users' ability to effectively execute. Participants in this interactive session can share their experiences, and hear how others are using technology to measure the true end-user experience.

Speaker: Jerry Dolinsky, executive vice president, World Wide Field Operations, Knoa
When: Monday, May 5th, 1:30 - 2:00
Where: SAP Value Engineering Presentation Theatre
Topic: Strategies for Building and Sustaining End-User Proficiency


Mr. Dolinsky will explore strategies related to ERP deployments -- driving adoption and effective and compliant use of the SAP applications across the entire user population. Customer case study examples will be presented.

For more information on Knoa, please visit Booth No. 772 or go to www.knoa.com.

About Knoa
Knoa® Software is leading the performance management industry with end-user experience monitoring solutions that reach beyond infrastructure and application performance to monitor, measure and manage how end-users are utilizing the application to optimize business process execution. Knoa customers not only know if core enterprise applications are delivering an acceptable user experience, but also, if application users are executing key processes effectively and efficiently -- the key to achieving business value and ROI. Knoa is headquartered in New York, NY. For more information about Knoa, please visit www.knoa.com.