Speakers: 

•   Steve Schloss, CEO, DACG
•   Rick Blesi, Vice President, Knoa Software

Economists now believe that IT-related productivity for the US corporate sector hit a wall sometime in the early 2000s and has been trending downward ever since. In 2000, IT investment was credited with driving almost half of the productivity growth in the US economy. By 2007, the impact had dropped to less than 25%. *

If you are struggling to get results from your ERP implementation this probably doesn’t surprise you.

Complex business systems like ERP only deliver results when people, process and technology work together. Despite significant investment in software, process definition and technology optimization, the user community abounds with complaints that the ERP software makes it harder to do the job, is too slow or simply doesn’t work.

BUSINESS USERS ARE SIMPLY OVERWHELMED BY SOFTWARE COMPLEXITY AND NEVER BECOME PROFICIENT IN THEIR JOBS

Executives from Knoa Software and DA Consulting Group hold an informative discussion about strategies to drive adoption and efficient and effective end-users of your ERP system. Download this webinar to learn more about:

• The link between end-user performance and top line goal attainment
• How end-user performance management can pinpoint process execution problems
• Specific strategies to build and sustain end-user proficiency

You need to know if your core enterprise applications are delivering an acceptable user experience. But, it’s even more critical to be certain that application end-users are executing key processes effectively and efficiently – because that’s the key to achieving the productivity that drives business value and ROI.

* Source Brookings Institute