Date: Wednesday, January 7th, 2009
Time: 2:00 PM, Eastern Time/ 11:00 AM Pacific Time

Enterprise applications (like ERP, SCM or CRM) automate complex business processes where high levels of application performance are crucial. Yet many frustrated execs find that despite the small fortune they have spent on products to manage servers, networks and applications, the business constituencies still complain about the performance, usability and availability of the enterprise applications.

Join Knoa Software for a live, informative discussion on the emerging best practice in performance management - a focus on end-user experience. Attend this webinar to learn:

• How end-user experience metrics enhance your existing APM processes and technologies
• How emerging trends like virtualization, SOA and Rich Internet Apps make it increasingly difficult to measure the real-user experience
• The pros & cons of the top three technological approaches to measure end-user experience

Forrester Consulting reports that 87% of IT executives surveyed felt that the best way to manage the service of business critical applications to measure performance at the end-user level. Don't miss your chance to learn how end-user experience management improves application performance, usability and quality.