Knoa Implementation Services

Designed to decrease time to value and increase your ROI

Implementation of Knoa's end-user experience management solutions can be a very quick process. Knoa has invested considerable time and effort engineering a technical implementation process that is exceptionally efficient. Of course at Knoa our mantra is that the ROI from any IT solution is only achieved through adoption and efficient and effective use by the end-users. Adoption of Knoa's EPM system by the various departments that can benefit from the data is a concentrated effort coordinated at the executive or management level.

Knoa Implementation Services include the three most critical areas of service: deployment or technical installation of the Knoa end-user monitoring agents, and end-user analysis and end-user metrics servers; training in the Knoa performance management console; and best practice consulting to help you optimize your end-user performance. While each of our service offerings is delivered through a method designed to speed path to value, Knoa services can be customized to fit your IT and business needs.

Our professional service consultants are experts in end-user experience management, and they draw on a wealth of knowledge, tools, skills and expertise so your staff can quickly become expert in end-user management practices.

Knoa Implementation Services are designed to:

• Accelerate deployment through proven procedures and deep technology expertise
• Leverage best practices that include Knoa's proprietary processes and intellectual capital gathered from numerous successful engagements
• Speed time to value with Knoa's tools, procedures and assistance
• Lower your total cost of ownership (TCO) through proactive maintenance and support practices