| Standard Solution Training and Documentation
Knoa is successful when you are successful. This is why we provide each customer with private, small group training sessions in their own environment with their own Knoa data using their own Knoa end-user management solutions. Knoa also understands that you are busy so we provide remote training that is convenient and practical. The Learning and Education team is committed to delivering a quality learning experience for all participants by employing certain adult learning methodologies that promote successful learning.
Knoa has developed documentation for each of our end-user experience and performance management solutions along with objective-based curriculum that engages participants in learning and helps them develop the skills to successfully manage end-user experience and optimize end-user performance. We are continually working to enhance and expand our learning library to better meet your end-user management needs.
End-user Effectiveness Workshops
Do you wish to quickly enable stakeholders to make use of Knoa data for continuous improvement of user, application, and process efficiency? Engage Knoa Learning and Education to facilitate an onsite End-user Effectiveness Workshop. These workshops are designed to provide hands-on Knoa experience for key stakeholders within your organization over the course of three to five days. A certified Knoa Business Consultant will work with you to identify stakeholders, coordinate workshop sessions, confirm workshop agendas, and facilitate stakeholder workshops. Participants of the interactive workshops will identify specific cases for improvement of end-user, application and process inefficiencies.
Custom Solution Training Development
Knoa understands that our customers each have unique end-user experience and performance challenges across the enterprise. We also understand that special requirements often require specialized training to meet the varied needs within your organization. Knoa Learning and Education will engage with you to design and develop custom solution training that targets your needs, your objectives, and your budget. Let Knoa design learning that will enrich your skills and increase your end-user management success.
Public Learning Events
Knoa Learning and Education offers a variety of public learning events that walk participants through Knoa solutions and prepare them for working in their own environments. Public webinars are open to all Knoa customers who wish to participate in a shared learning event with discussions and examples drawn from real-life experiences.
Public learning events are scheduled on a rotating basis to cover all solutions in the Knoa product suite. Contact us to register for any public learning events or to request information on other Knoa Learning and Education services.
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