Featured Customer Case Studies
At Knoa, we are proud of the fact that our software is helping control costs and drive ROI in some of the largest and most complex software developments in the world.
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Knoa EPM Drives User Performance Gains that are Nothing to Sneeze At |
British Telecom Calls on Knoa to manage Siebel CRM Applications
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"Using Knoa EPM makes the difference between having a vague sense that there's room for improvement, and knowing exactly what is and isn't working. Knoa EPM shows us the 'who, what, when, where, why, and how' we need to know to optimize user performance - and reap the rewards."
Bonnie Hillsberg, K-C Team Leader |
"Knoa gives us insight into actual end-user experience that provides benefits across the board, helping us target response time issues, solve end-user problems faster, identify usage and adoption issues, and even take priority decisions on ongoing application investments."
Stuart Smith, Director of CRM Performance |
