Knoa® Software is leading the performance management industry with end-user experience management solutions that reach beyond infrastructure and application performance to monitor, measure and manage how end-users are utilizing the application to optimize end-user performance and business process execution.
Knoa customers not only know if core enterprise applications are delivering an acceptable user experience, but also, if application users are executing key processes effectively and efficiently - the key to achieving business value and ROI. We are proud that our solutions are helping control costs and drive ROI in some of the world's largest and most complex software deployments.
Knoa was recently selected by Gartner as a "Cool Vendor", for its capabilities in end-user experience and performance management. According to the report, Knoa is cool because "Application usability and end-user performance are increasingly important metrics for measuring the value and performance of an enterprise's application portfolio. If users do not, or cannot, effectively utilize applications, then projects fail, so end-user performance and satisfaction are critical. This requires monitoring and measuring the end-user experience using this insight to target continuous improvement projects."
Knoa was acknowledged as a Leader in the "Forrester Wave: Passive Agent End User Experience Monitoring". The report said "Knoa Software's solution in this market is grounded in its vision of fulfilling all the end-user experience measurement needs of IT organizations. Knoa is an especially good fit for buyers that want a product that crosses IT operation and application development boundaries. In an integrated IT organization that cares for the end user experience, it is probably as important to create applications that are easy to use and minimize usability issues as it is to provide good online performance."
Enterprise Management Associates (EMA) has named Knoa as a leader in End-User Performance and Productivity Excellence. "We looked at several vendors in the space and chose Knoa Experience and Performance Manager (EPM) as a leader because it set a very high standard when it comes to looking at end-user productivity metrics for corporate business applications, offering demonstrable ROI," said Dennis Drogseth, vice president, EMA and author of the research report. According to the research report, "Knoa's ambition to become the 'sole-source provider of end-user experience and performance metrics for all the stakeholders in the organization' seems to be well-grounded in reality.
Knoa's technology innovation has been recognized in 2008 and 2009 with several product innovation awards.
