“The goal of any product innovation should always be a positive change; making or improving solutions better than before. Innovative products such as Knoa EPM bring improvements in many areas including transparency, functionality, technical ability and ease-of-use. How well people use application, programs and their training are key to the overall success of business process execution. Monitoring these functions as a whole should be on every IT department’s agenda, with regular updates from company executives.
-Rake Narang, Network Products Guide editor-in-chief
“The extraordinary PCD solutions and tools, such as those offered by Knoa, foster performance by enabling immediate competency. Significant are the remarkable-returns-on-investment - as much as 10-fold and in the $Millions – that organizations using Knoa EPM have realized.”
-Gary Dickelman,EPSScentral president/CE
"We were particularly intrigued by Knoa EPM because it provides direct feedback on how employee performance can be easily and effectively improved, allowing organizations to target remediation efforts for maximum impact with the lowest investment. In this sense, Knoa provides for knowledge work what W. Edwards Deming and his quality processes and tools achieved in manufacturing. Truly remarkable,”
-Gary Dickelman,EPSScentral president/CEP
"This year's competition was fierce and featured more than 90 entries,”
"Knoa's recognition and accomplishments are a testament to the creativity and vibrancy of the software market, which continues to produce products and services that deliver real business value to customers. Knoa and other award recipients are at the forefront of innovation. On behalf of the worldwide membership of CompTIA and SoftwareCEO, I am pleased to recognize their achievements."
-David Sommer, chief operating officer, CompTIA, and publisher of SoftwareCEO.
“One of the biggest issues that companies have had over the years with enterprise application software is maximizing its use. And that’s the focus of a relatively new category of software called end-user experience management. Knoa Software is one of the champions of this new software category.”
- David Brousell, Editor, Managing Automation
“Knoa measures not just application performance but end user performance, enabling companies to quickly identify needed changes in training or user behavior to maximize ROI from enterprise applications.”
-Marc Songini, Nucleus Research
“Knoa Experience and Performance Management seeks to add a new layer to business process analysis and technical metrics for application performance by focusing on measuring how well traditional business applications like Oracle or SAP are delivering value to the business. Such a solution will enable enterprises to be sure that the money they have invested in applications is providing its intended value.”
-Heather Ashton, Upside Research
“Knoa Experience & Performance Manager has creates a strong argument for approaching performance analysis and management from the end user experience perspective. The end-user perspective is a very compelling addendum to traditional metrics that are captured and analyzed in enterprise computing.”
-Upside Research
“Fortunately, there are new developments that promise to make the new application rollout experience somewhat easier than the corporate equivalent of root canal. The first is an offering from Knoa, called Experience and Performance Manager ,that helps automate the tedious process of gathering data about what the end user is actually experiencing when using an application”
-Mike Vizzard, Baseline
"A new user performance management package from Knoa Software Inc is capturing CIO’s attention for its ability to boost worker productivity and optimize application performance. Knoa's Experience and Performance Management suite lets IT departments measure employee response times, distinguish between system and user errors and monitor work-flow process – all in real time"
-Brian Gillooly, Optimize IT
