| 12/2008 |
Knoa Software Named 2009 Hot Companies Finalist by Network Products Guide for Entrepreneurial Spirit, Clear Understanding of Market Segment and Leadership Position in an Emerging Market.
|
| 12/2008 |
Knoa Software Receives Positive Review in Butler Group Technology Audit. In this independent, objective evaluation, Knoa's capabilities for end-user monitoring and performance management were found to be innovative, pioneering and mission-critical.
|
| 11/2008 |
Knoa Launches Educational Webinar Series to illustrate how enterprises can extend their existing performance management strategies with end-user monitoring to achieve compelling business results - such as building a high-performance sales team, driving more utilization of existing software investments, improving employee productivity - while reducing the cost of application management and end-user support.
|
| 10/2008 |
A new research survey conducted among IT executives and business stakeholders at Global 1000 companies revealed an opportunity for end-user experience management. Seventy-eight percent of respondents cited the value of comprehensive end-user experience metrics for enterprise CRM deployments, but only 20 percent have solutions. A significant majority of the survey respondents, 65 percent, stated that end-users within their organizations complain about the usability and/or response time of their CRM system. And 60 percent of respondents expressed concerned that a lack of adoption and utilization of a CRM system causes the information to be inaccurate, or unrealistic.
|
| 8/2008 |
Shred-it Chooses Knoa to Keep Customer Experience a Cut Above. Knoa’s End-User Experience Management helps Shred-it optimize performance of SAP CRM and the people who use it. “In a CRM implementation, silence can be hard to interpret. With Knoa, we know if that silence masks adoption issues; if users are struggling with problems they aren’t reporting; or if, in fact, things are going as well as they seem,” said Dan Snider, vice president, Business Solutions, Shred-it.
|
| 8/2008 |
Knoa and Neochange Launch IT Adoption Initiative to Help Organizations Achieve Business Success and ROI through Effective End-Users Utilization of Large Enterprise Applications.
|
| 8/2008 |
Knoa reports record-breaking first half results. Company reports 100 percent win rate against competitors and closes deal for the industry's largest end-user monitoring deployment.
|
| 6/2008 |
British Telecom (BT) one of the world's leading providers of communications solutions and services has deployed the Knoa Experience and Performance Manager (EPM) suite to optimize the performance of Siebel CRM and other enterprise applications within its global organization. “Knoa gives us insight into actual end-user experience that provides benefits across the board, helping target response time issues, solve end-user problems faster, identify usage and adoption issues, and even make priority decisions on ongoing application investments," said Stuart Smith, Director CRM Performance at BT.
|
| 5/2008 |
Knoa is awarded the Software Innovation Award for 2008 by the Computing Technology Industry Association (CompTIA) in the category of "Most Innovative Enterprise Software."
"This year’s competition was fierce and featured more than 90 entries," said David Sommer, chief operating officer, CompTIA, and publisher of SoftwareCEO. "Knoa’s recognition and accomplishments are a testament to the creativity and vibrancy of the software market, which continues to produce products and services that deliver real business value to customers.
|
| 5/2008 |
Knoa Software Wins 2008 Network Products Guide's Innovation Award. Knoa was selected for innovative, ground-breaking products enabling essential and incremental changes to the enterprise -- setting the bar higher for others in all areas of information technology. “Innovative products such as Knoa EPM bring improvements in many areas including transparency, functionality, technical ability and ease-of-use. How well people use applications, programs and their training are key to the overall success of business process execution. Monitoring these functions as a whole should be on every IT department's agenda, with regular updates for company executives,” the award citation noted.
|
| 5/2008 |
Knoa Executives Present Roadmap to Success at SAPPHIRE® 2008 Orlando. At SAPPHIRE and ASUG, Knoa will exhibit and demonstrate how its experience and performance management technology helps customers maximize the value derived from their deployments of SAP® solutions by driving adoption, building end-user proficiency and helping ensure the application is delivering an efficient and effective end-user experience.
|
| 4/2008 |
Knoa EPM selected as a finalist in the CompTIA Software CEO Innovation Awards for the second consecutive year. The Awards recognize innovative software products and new business models in eight different categories. Knoa EPM is a finalist in the "Most Innovative Enterprise Software" category. |
| 4/2008 |
Knoa is named as a "Cool Vendor" for end-user experience management solutions. According to the report, “Application usability and end-user performance are increasingly important metrics for measuring the value and performance of an enterprise's application portfolio. If users do not, or cannot, effectively utilize applications, then projects fail, so end-user performance and satisfaction are critical. This requires monitoring and measuring the end-user experience using this insight to target continuous improvement projects.”
|
| 3/2008 |
Knoa Software Announces Global Reseller Agreement With SAP AG through which the company will resell Knoa’s Experience and Performance Manager. The SAP solution – called SAP® User Experience Management by Knoa – will help customers maximize the value derived from their deployments of SAP applications by driving adoption, building end-user proficiency, and ensuring the application is delivering an efficient and effective end-user experience.
|
| 3/2008 |
Knoa Releases Version 5.0 With Version 5.0, Knoa delivers the industry’s first extensible end-user monitoring platform that not only underpins the company’s flagship product, Knoa Experience and Performance Manager (EPM), but also can support a portfolio of unique solutions for any number of corporate stakeholders with a need for end-user metrics and management. “The priorities for our 5.0 release were driven by the needs of our customers, including six of the Fortune 50, who are experiencing a dramatic increase in the need for visibility at the end-user level to support a diversity of management objectives, ranging from IT’s standing mandate to provide available and responsive applications, to the growing need to manage end-user application usage, to the CFO’s requirement to ensure compliant process execution,” said Thad Eidman, CEO of Knoa Software. |
| 1/2008 |
Knoa cited 2007 as a breakout year as demand for experience and performance management solutions increased across a number of industries, worldwide. Knoa's highlights from the year include significant customer growth, a new field operations center, continued product innovation, an expanded Board and market leadership recognition by several prestigious industry analysts and organizations. |
Knoa Press Releases & News, 2007
|
Knoa Press Releases & News, Current
|
