| 10/2007 |
Knoa was named a market leader in End User Experience Monitoring by Forrester Research. In a report aimed at IT Operations professionals, The Forrester Research Wave on Passive Agent End User Experience Monitoring, (Q3 2007September 2007.) Knoa EPM received the highest current offering score and was described by Forrester as an especially good fit for buyers that want to focus on true end user experience monitoring. “Knoa Software’s solution in this market is grounded in its vision of fulfilling all the end user experience measurement needs of IT organizations,” wrote JP Garbani, the report’s author. |
| 10/2007 |
Knoa Experience & Performance Manager was recognized by EPSScentral as a solution that helps drive organizational performance through human performance with the Extraordinary Performance-Centered Tool Award "We were particularly intrigued by Knoa EPM because it provides direct feedback on how employee performance can be easily and effectively improved, allowing organizations to target remediation efforts for maximum impact with the lowest investment. In this sense, Knoa provides for knowledge work what W. Edwards Deming and his quality processes and tools achieved in manufacturing. Truly remarkable." Gary Dickelman, President and CEO of EPSScentral. |
| 9/2007 |
Knoa announced that its flagship product, Knoa Experience and Performance Management (EPM) is available for Oracle Siebel CRM Version 8.0. Knoa previously supported versions 7.3 through 7.8 as well as the Siebel Computer Telephony Interface Toolbar and the eConfigurator product. |
| 7/2007 |
McKesson Corporation, a FORTUNE 20 healthcare services and information technology company selects Knoa Experience and Performance Manager (EPM) to improve the experience received and the performance achieved by 15,000 end users of its SAP applications. McKesson is dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes, and improving the quality and safety of patient care. |
| 7/2007 |
America Online, Inc., a wholly owned subsidiary of Time Warner Inc. chooses to deploy the Knoa Experience and Performance Manager (EPM) solution to 9,000+ employees who use SAP applications as part of their job. As the AOL implementation of SAP has matured, the focus shifts to optimizing the effectiveness of the employee population when using the application. |
| 6/2007 |
Knoa announced version 4.5 of Knoa EPM. The new version delivers several features designed to provide actionable insight to improve the experience received and performance achieved by the application end users. Version 4.5 extends Knoa's coverage of industry leading software applications. |
| 6/2007 |
Knoa EPM selected as finalist in the CompTIA Software CEO Innovation Awards
These inaugural awards recognize innovative software products and new business models in eight different categories. Knoa EPM is a finalist in the "Most Innovative Enterprise Software" category. |
| 5/2007 |
Griffin Wheel, the proven leader in railroad wheel quality, design and service, chooses Knoa for its SAP deployment. |
| 5/2007 |
Medtronic, the global leader in medical technology chooses Knoa for its SAP deployment. Implementing 5,000 users initially, then moving to 10,000 users, Medtronic chooses Knoa to help manage the growth challenges as well as, enhance individual performance of the current 5,000. |
| 4/2007 |
Knoa Software Customer Kimberly-Clark Presentation at SAP SAPPHIRE
Global Leader in Health and Hygiene Products Speaks on the Value Gained by Deploying Experience and Performance Management Technology. Kay Chase, senior analyst, Kimberly-Clark demonstrated how Knoa EPM has helped Kimberly-Clark pinpoint response time issues, track real usage, prioritize support efforts, improve end-user proficiency, and ensure process compliance. |
| 4/2007 |
Knoa Software Expands Management Team to Support Channel Expansion and Global Growth
Two senior-level executive appointments adding significant strength to the company's management team as it continues on its aggressive growth trajectory. Software industry veterans Jerry Dolinsky and Lori Wizdo join the Knoa executive team in the newly created roles of executive vice president of Worldwide Field Operations and vice president, Marketing respectively. |
| 4/2007 |
BT Global Services becomes a Knoa customer, chooses Knoa EPM to help optimize application performance and end-user proficiency for its Siebel 7.8 deployment. |
| 3/2007 |
Conagra extends use of Knoa to entire SAP user base. |
| 3/2007 |
Ingram Micro chooses Knoa EPM to accelerate successful deployment of new SAP implementation for over 14,000 end users. |
| 3/2007 |
BASF becomes a Knoa customer. |
| 3/2007 |
Johnson & Johnson becomes a Knoa customer. |
| 1/2007 |
DitchWitch goes lives with Knoa EPM to improve user efficiency and identify opportunities to improve application performance and end-user experience. |
Knoa Press Releases & News
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