| 5/2008 |
Knoa Software Wins 2008 Network Products Guide's Innovation Award. Knoa was selected for innovative, ground-breaking products enabling essential and incremental changes to the enterprise -- setting the bar higher for others in all areas of information technology. “Innovative products such as Knoa EPM bring improvements in many areas including transparency, functionality, technical ability and ease-of-use. How well people use applications, programs and their training are key to the overall success of business process execution. Monitoring these functions as a whole should be on every IT department's agenda, with regular updates for company executives,” the award citation noted.
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| 5/2008 |
Knoa Executives Present Roadmap to Success at SAPPHIRE® 2008 Orlando. At SAPPHIRE and ASUG, Knoa will exhibit and demonstrate how its experience and performance management technology helps customers maximize the value derived from their deployments of SAP® solutions by driving adoption, building end-user proficiency and helping ensure the application is delivering an efficient and effective end-user experience.
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| 4/2008 |
Knoa EPM selected as a finalist in the CompTIA Software CEO Innovation Awards for the second consecutive year. The Awards recognize innovative software products and new business models in eight different categories. Knoa EPM is a finalist in the "Most Innovative Enterprise Software" category. |
| 4/2008 |
Knoa is named as a "Cool Vendor" for end-user experience management solutions. According to the report, “Application usability and end-user performance are increasingly important metrics for measuring the value and performance of an enterprise's application portfolio. If users do not, or cannot, effectively utilize applications, then projects fail, so end-user performance and satisfaction are critical. This requires monitoring and measuring the end-user experience using this insight to target continuous improvement projects.”
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| 3/2008 |
Knoa Software Announces Global Reseller Agreement With SAP AG through which the company will resell Knoa’s Experience and Performance Manager. The SAP solution – called SAP® User Experience Management by Knoa – will help customers maximize the value derived from their deployments of SAP applications by driving adoption, building end-user proficiency, and ensuring the application is delivering an efficient and effective end-user experience.
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| 3/2008 |
Knoa Releases Version 5.0 With Version 5.0, Knoa delivers the industry’s first extensible end-user monitoring platform that not only underpins the company’s flagship product, Knoa Experience and Performance Manager (EPM), but also can support a portfolio of unique solutions for any number of corporate stakeholders with a need for end-user metrics and management. “The priorities for our 5.0 release were driven by the needs of our customers, including six of the Fortune 50, who are experiencing a dramatic increase in the need for visibility at the end-user level to support a diversity of management objectives, ranging from IT’s standing mandate to provide available and responsive applications, to the growing need to manage end-user application usage, to the CFO’s requirement to ensure compliant process execution,” said Thad Eidman, CEO of Knoa Software. |
| 1/2008 |
Knoa cited 2007 as a breakout year as demand for experience and performance management solutions increased across a number of industries, worldwide. Knoa's highlights from the year include significant customer growth, a new field operations center, continued product innovation, an expanded Board and market leadership recognition by several prestigious industry analysts and organizations. |
| 10/2007 |
Knoa was named a market leader in End User Experience Monitoring by Forrester Research. In a report aimed at IT Operations professionals, The Forrester Research Wave on Passive Agent End User Experience Monitoring, (Q3 2007September 2007.) Knoa EPM received the highest current offering score and was described by Forrester as an especially good fit for buyers that want to focus on true end user experience monitoring. “Knoa Software’s solution in this market is grounded in its vision of fulfilling all the end user experience measurement needs of IT organizations,” wrote JP Garbani, the report’s author. |
| 10/2007 |
Knoa Experience & Performance Manager was recognized by EPSScentral as a solution that helps drive organizational performance through human performance with the Extraordinary Performance-Centered Tool Award "We were particularly intrigued by Knoa EPM because it provides direct feedback on how employee performance can be easily and effectively improved, allowing organizations to target remediation efforts for maximum impact with the lowest investment. In this sense, Knoa provides for knowledge work what W. Edwards Deming and his quality processes and tools achieved in manufacturing. Truly remarkable." Gary Dickelman, President and CEO of EPSScentral. |
| 9/2007 |
Knoa announced that its flagship product, Knoa Experience and Performance Management (EPM) is available for Oracle Siebel CRM Version 8.0. Knoa previously supported versions 7.3 through 7.8 as well as the Siebel Computer Telephony Interface Toolbar and the eConfigurator product. |
| 7/2007 |
McKesson Corporation, a FORTUNE 20 healthcare services and information technology company selects Knoa Experience and Performance Manager (EPM) to improve the experience received and the performance achieved by 15,000 end users of its SAP applications. McKesson is dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes, and improving the quality and safety of patient care. |
| 7/2007 |
America Online, Inc., a wholly owned subsidiary of Time Warner Inc. chooses to deploy the Knoa Experience and Performance Manager (EPM) solution to 9,000+ employees who use SAP applications as part of their job. As the AOL implementation of SAP has matured, the focus shifts to optimizing the effectiveness of the employee population when using the application. |
| 6/2007 |
Knoa announced version 4.5 of Knoa EPM. The new version delivers several features designed to provide actionable insight to improve the experience received and performance achieved by the application end users. Version 4.5 extends Knoa's coverage of industry leading software applications. |
| 6/2007 |
Knoa EPM selected as finalist in the CompTIA Software CEO Innovation Awards
These inaugural awards recognize innovative software products and new business models in eight different categories. Knoa EPM is a finalist in the "Most Innovative Enterprise Software" category. |
| 5/2007 |
Griffin Wheel, the proven leader in railroad wheel quality, design and service, chooses Knoa for its SAP deployment. |
| 5/2007 |
Medtronic, the global leader in medical technology chooses Knoa for its SAP deployment. Implementing 5,000 users initially, then moving to 10,000 users, Medtronic chooses Knoa to help manage the growth challenges as well as, enhance individual performance of the current 5,000. |
| 4/2007 |
Knoa Software Customer Kimberly-Clark Presentation at SAP SAPPHIRE
Global Leader in Health and Hygiene Products Speaks on the Value Gained by Deploying Experience and Performance Management Technology. Kay Chase, senior analyst, Kimberly-Clark demonstrated how Knoa EPM has helped Kimberly-Clark pinpoint response time issues, track real usage, prioritize support efforts, improve end-user proficiency, and ensure process compliance. |
| 4/2007 |
Knoa Software Expands Management Team to Support Channel Expansion and Global Growth
Two senior-level executive appointments adding significant strength to the company's management team as it continues on its aggressive growth trajectory. Software industry veterans Jerry Dolinsky and Lori Wizdo join the Knoa executive team in the newly created roles of executive vice president of Worldwide Field Operations and vice president, Marketing respectively. |
| 4/2007 |
BT Global Services becomes a Knoa customer, chooses Knoa EPM to help optimize application performance and end-user proficiency for its Siebel 7.8 deployment. |
| 3/2007 |
Conagra extends use of Knoa to entire SAP user base. |
| 3/2007 |
Ingram Micro chooses Knoa EPM to accelerate successful deployment of new SAP implementation for over 14,000 end users. |
| 3/2007 |
BASF becomes a Knoa customer. |
| 3/2007 |
Johnson & Johnson becomes a Knoa customer. |
| 1/2007 |
DitchWitch goes lives with Knoa EPM to improve user efficiency and identify opportunities to improve application performance and end-user experience. |
Knoa Press Releases & News, 2006
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Knoa Press Releases & News, 2005
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Knoa Press Releases & News, 2004
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Knoa Press Releases & News, 2003
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