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KNOA SOFTWARE IS LEADING THE PERFORMANCE MANAGEMENT INDUSTRY with end-user experience management solutions that reach beyond infrastructure and application performance to monitor, measure and manage how end-users are utilizing the application to optimize business process execution. Learn more about what drives us in this one-page profile.

Knoa Press Releases & News
6/2010 Knoa Software Launches the End-User Epicenter -- The first vendor-neutral community news portal dedicated to end-user experience, performance management and support.
6/2010 Dell Certifies Knoa End-User Management Products in ISV Partner Program -- Knoa Experience and Performance Manager (EPM) and Knoa Global End-User Monitor (GEM) now available through Dell S&P Sales Organization.
4/2010 Knoa Honored with CRM Excellence Award from Customer Interactive Solutions Magazine. Eperience and Performance Manager 5.5 was recognized for helping clients improve performance within the contact center.
3/2010 Knoa announces product and service line up for risk-proof CRM with support for the latest versions of leading ISV packages for on-premise and SaaS deployments.
1/2010 Knoa Software Unveils Strategy for End-user Centric IT Management -- where the end-user is not just the end point for measuring IT service delivery, but the starting point for planning and life-cycle management of all IT investments.
11/2009 Knoa Software Honored for Innovation in Performance Management by SourceMedia’s Information Management for ground-breaking EPM solution which delivers quantifiable business value
11/2009 Knoa Delivers New End-User Experience Monitoring Solution for Virtualization, Cloud, SaaS
New solution designed to accelerate transition for enterprise applications.
8/2009 Knoa Delivers Industry’s First Global End-User Monitoring Solution Offering. “Out-of-the-box” monitoring of all applications for every end-user enables business and IT to establish end-user service quality objectives for all applications.
7/2009 Knoa Launches Academy of End-User Experience as Ground-breaking Analyst Research Highlights Need to Advance Operational Best Practice
Knoa's Academy of End-User Experience Management will provide the industry's first forum for practitioners of end-user experience management to share knowledge and advance best practices on how to operationalize end-user metrics to achieve the outcomes that are clearly outlined in recent Aberdeen research on End-User Experience Management:
Learn more about the Academy Read the Aberdeen Research
6/2009 Knoa releases version 5.5 of award-winning Experience and Performance Manager with the most advanced analytics in the end-user experience management industry to drive proactive resolution of application and end-user performance issues. With this new release, Knoa once again advances end-user experience management.
5/2009 Knoa Software Wins Network Products Guide Innovation Award for Second Consecutive Year. "Leading-edge solutions such as Knoa’s Experience and Performance Manager are continuing to bring improvements to the enterprise in the areas of functionality, technical ability and ease-of-use. How end-users use applications is key to their overall success. Monitoring these functions as a whole should be on every IT department's agenda, to ensure maximum optimization of IT investment." Rake Narang, editor-in-chief of Network Products Guide.
4/2009 Knoa Garners Industry Accolades in CRM and Contact Center Markets. Leader in End-User Experience and Performance Management Honored by Customer Interaction Solutions and ContactCenterWorld.com. Knoa was selected by each for its ability to optimize the usage of CRM technologies within the contact center and across the enterprise.
4/2009 Leading Analyst firm names Knoa Leader in End-User Experience Management Solutions. Enterprise Management Associates (EMA) Cites Knoa for End-User Performance and Productivity Excellence.
3/2009 Knoa and Serene Launch CRM Success Initiative to Eliminate Risk and Lower Total Cost of Ownership of CRM Deployments. Knoa's End-User Experience Metrics Power Serene's Industry-Tested Performance Improvement Methodologies and Tools.
2/2009 Knoa Software and Electronic Ink Launch User-Centered Design initiative to help companies identify and fix user-experience problems that impact adoption, productivity and business return from enterprise applications.
1/2009 Knoa End-User Experience and Performance Management solutions are profiled in IT Management Solutions Center launched by Enterprise Management Associates. New solution center supports recent EMA research which reveals growth and adoption of Quality of Experience initiatives.

Knoa Press Releases & News, 2008

Knoa Press Releases & News, 2007