NEW YORK, May 13, 2008- Knoa Software the leading provider of end-user experience and performance management software, today announced that Knoa's Experience and Performance Manager (EPM) suite, has been selected as winner of the 2008 Product Innovation Award by Network Products Guide, a Silicon Valley Communications publication. Knoa won the category of "End-User Experience Management" for innovative, ground-breaking products enabling essential and incremental changes to the enterprise -- setting the bar higher for others in all areas of information technology.

Knoa EPM is the first end-user management solution designed to optimize both application and end-user performance. Knoa EPM provides total end-user monitoring coverage for enterprise applications, such as SAP, Oracle E-Business Suite, Oracle Siebel CRM, JD Edwards, PeopleSoft Enterprise Suite, as well as many other application vendors and custom applications.

Knoa EPM monitors application execution from the perspective of the end-user, and provides precise metrics about the user experience while simultaneously measuring how effectively end-users perform with enterprise applications. Designed to deliver end-user insight for both IT and Line-of Business stakeholders, Knoa EPM measures:

• Application performance, including application health metrics on transaction response times and system errors.
• End-user performance, including metrics on adoption, utilization, compliance and user proficiency.

The software enables alerting and proactive remediation of end-user issues (system errors, user errors or performance problems), identifies training requirements and highlights process compliance and adoption issues.

"The goal of any product innovation should always be a positive change; making or improving solutions better than before," says Rake Narang, editor-in-chief, Network Products Guide. "Innovative products such as Knoa EPM bring improvements in many areas including transparency, functionality, technical ability and ease-of-use. How well people use applications, programs and their training are key to the overall success of business process execution. Monitoring these functions as a whole should be on every IT department's agenda, with regular updates for company executives."

"This award is a testament to Knoa's leadership in expanding the discipline of Performance Management to include the end-users of corporate software applications," said Lori Wizdo, vice president, marketing, Knoa Software. "CIOs and IT executives are under intense pressure to deliver results from their company's investment in enterprise software applications. Armed with the comprehensive, global metrics about application and end-user performance that Knoa EPM provides, companies can effectively target resources for maximum leverage and optimal return on investment."

To read more about this product innovation, please visit www.networkproductsguide.com/innovations/2008/Knoa_Software.html.

About Network Products Guide Awards
Network Products Guide published from Silicon Valley is a leading provider of products, technologies and vendor related research and analysis. You will discover a wealth of information in this guide including product innovations, case studies, people, technology advancements and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research and proprietary methodologies developed and enhanced by industry experts. To learn more, visit www.networkproductsguide.com

About Knoa
Knoa® Software is leading the performance management industry with end-user experience management solutions that reach beyond infrastructure and application performance to monitor, measure and manage how end-users are utilizing the application to optimize business process execution. Knoa customers not only know if core enterprise applications are delivering an acceptable user experience, but also, if application users are executing key processes effectively and efficiently - the key to achieving business value and ROI. Knoa was recently selected by Gartner as a "Cool Vendor", for its capabilities in end-user experience and performance management and was listed as a Leader in the "Forrester Wave: Passive Agent End User Experience Monitoring". Knoa is headquartered in New York, NY. For more information about Knoa, please visit www.knoa.com.