End User Experience and Performance Management - Knoa Software - www.knoa.com
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The Key to Better ERP Results?- it's the end-user, stupid.

This whitepaper details a scenario where a billion-dollar heavy equipment manufacturer who used Knoa EPM to evaluate a shortfall in reaching a corporate performance objective - reducing the order to cash cycle.
Corporate performance management is all about understanding the difference between what you've planned and what actually happens.