End User Experience and Performance Management - Knoa Software - www.knoa.com
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A Role-based Strategy for Gaining Value With Knoa EPM

This whitepaper presents a strategy for deploying Knoa EPM across the enterprise. It is organized by business and technical roles and contains concrete recommendations and best practices that show how a single tool can be used by all stakeholders on the app support team to meet individual department goals and simultaneously improve application performance, reduce end user support costs and drive adoption and efficient, effective and compliant use. Each unique section demonstrates how Knoa EPM is used by key stakeholders throughout the application lifecycle.

Key Questions are answered:

  • How is Knoa EPM relevant to the goals and challenges of the stakeholder?
  • How is Know EPM relevant across the application life cycle?

See Sample Usage Scenarios for Each Role.