SAP User Experience Management by Knoa Helps Customers Simultaneously Enhance End-User Experience and Drive End-User Performance to Maximize ROI from Deployments of SAP Applications
Knoa Software is an SAP Solution Extension Partner, one of a very select group of companies whose products SAP has chosen to co-brand and resell.
Every investment in enterprise software is made on the promise of improving business performance – driving more revenue, retaining customers longer, eliminating costs, or enabling profitable growth. But, it's not the technology, nor even business processes that deliver on that promise: it's the people – the end-users who use the software tools to do their jobs: to enter sales orders, ship product, or answer a customer's inquiry about an invoice.
By optimizing the performance of SAP application end-users, SAP User Experience Management by Knoa (SAP UEM) helps SAP customers achieve maximum return on their investment. This innovative solution goes beyond infrastructure and application performance to monitor, measure and manage how employees actually use the application to optimize business process execution.
The resources on this micro-site provide you with the initial information that you will need to effectively introduce user performance management into your accounts.