Knoa Software is an SAP Solution Extension Partner, one of a select group of fewer that 20 software companies which SAP has chose to co-brand and resell.

SAP User Experience Management by Knoa ® (SAP UEM) has been designed from the ground up to help SAP customers drive maximum return on investment from their SAP applications by optimizing the performance of the end-users of the SAP applications. This innovative solution goes beyond infrastructure and application performance to monitor, measure and manage how end-users actually use the application to optimize business process execution.

Every investment in enterprise software is made on the promise of improving business performance — driving more revenue, retaining customers longer, eliminating costs, or enabling profitable growth. But, it’s not the software, it’s not the technology, it’s not even business processes that deliver on that promise. It’s the people -- the end-users -- who use the software tools to do their jobs: to enter sales orders or to ship product or answer a customer’s inquiry about their invoice.

The resources in this micro-site provide you with the initial information that you will need to effectively introduce user performance management to your accounts.