Knoa Software Inc. © 2008. All Rights Reserved.
![]() | End User Experience and Performance Management |
|
|
How can you tell how your SAP solution performs for each person who uses it? How can you pinpoint the actual issues with the real data you need to take corrective action? Until now, that's been a difficult task involving surveys, occasional stop-watch timings or tracking calls to the help desk. You've never really had specific metrics to see if your employees are executing transactions properly, carrying out procedures correctly, or making the most of their SAP solution where it counts: in their day-to-day activities. |