Knoa’s Academy of End-User Experience Management is the premier forum for practitioners of end-user experience management to share knowledge and advance best practices on how to operationalize end-user metrics to achieve business outcomes that are clearly outlined in recent Aberdeen research.

The Academy will engage Knoa customers, including eight of the Fortune 50, Knoa thought-leaders and its partners to advance the art and science of end-user experience management with the goal of improving application management, end-user performance and business process execution in support of achieving business goals. Core functions of the academy include:

• Provide an online content repository of industry research
• Actively seek and collect operational experience and business outcomes from end-user experience practitioners to cross pollinate best practices
• Host a series of knowledge-sharing events
• Enable a virtual community of academy participants
• Coordinate and support industry research efforts