End-User Metrics, End-User Experience, End-User Performance: Knoa Software

End User Experience and Performance Management - Knoa Software - www.knoa.com

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Message from Knoa's CEO

Real End User Metrics Make it Easy to Manage Service Level Agreements.

Spend less time and money on data collection, data analysis and reporting and more time towards making sure IT services are in alignment with the needs of your business. Knoa EPM gives you accurate end user metrics for 100% of our applications -- all user, all locations, all the time.

Plus you can:
-- Quickly pinpoint where, when and for how long a problem condition has existed, thus reducing your time-to-resolution.

Quickly and easily customize your SLA reporting so you can show executive managment only what they want and need to see.

Learn more:

In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level.

Knoa EPM gives the enterprise real metrics for adoption, efficient and effective use of the application. With end user metrics, companies are able to identify and resolve critical issues that impact the users' ability to effectively execute, and hamper ROI realization.

Learn how great it is to have One Version of the Truth.

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