End User Experience and Performance Management - Knoa Software - www.knoa.comEnd User Experience and Performance Management
End User Experience and Performance Management
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Helping Business and IT Perform Better Together

Knoa Software is the leading provider of end user experience management solutions -- the "single source" for end user and application performance metrics from the perspective of the enterprise end user.

Our innovative solutions go beyond infrastructure and application performance to monitor, measure and manage how end users actually use the application to optimize business process execution.

Reduce Application Support Costs … Improve Application Performance… Drive Adoption… Ensure Compliance… Target training to build efficient and effective end users.

Knoa customers not only know if core enterprise applications are delivering an acceptable user experience, but also, if application users are executing key processes effectively and efficiently -- the key to achieving business value and ROI. And that’s the ultimate goal of any Business Service Management strategy, after all.


Who Needs End User Metrics?

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IT Execs who need to prove the value of their efforts in business service management terms.

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Business Execs who need to drive adoption and ensure efficient, effective and compliant application use.

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Application Performance Managers who manage performance from the stakeholder's perspective.

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End User Support which needs to resolve end user problems quickly -- even proactively.

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End User Training which needs a target training investment to drive maximum end user proficiency.
Featured Resources

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Flash: View a "2-Minute Explainer" about Knoa EPM
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Case Study: Kimberly-Clark finds User Performance Gains are Nothing to Sneeze At
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Article: End User Management -- The Performance Management Hat Trick
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Webinar: Strategies for Building and Sustaining End-User Proficiency
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Whitepaper: Best Practices in Application Performance Management with Knoa EPM for SAP
Latest Buzz

Knoa Cited as an Industry Leader in Passive Agent End User Experience Monitoring

“Knoa Software’s solution in this market is grounded in its vision of fulfilling all the end user experience measurement needs of IT organizations. Knoa is an especially good fit for buyers that want a product that crosses IT operation and application development boundaries. In an integrated IT organization that cares for the end user experience, it is probably as important to create applications that are easy to use and minimize usability issues as it is to provide good online performance."